TECHNICAL DOCUMENTATION FOR PERFECT BALANCE 2004

SERVER SPECIFICATIONS

For two or more users a central database server is required. The server must be a dedicated server so it can not be used as a workstation, it can however be used to operate other server tasks such as file and print sharing, internet server, mail server, fax server, etc.

OPERATING SYSTEM

PERFECT Balance 2004 requires SQL Server 2000. For information regarding SQL Server 2000 please see www.microsoft.com/sqlserver.

We currently do not support SQL Server 2005.

Windows Small Business Server 2003 (Premier Edition)

This is a preferred operating system for the PERFECT Balance 2004 server. It is very stable and has been proven to work successfully as a server in many sites.

We do not support Standard Edition of Small Business Server 2003.

Windows 2000 Server

This is a preferred operating system for the PERFECT Balance 2004 server. It is very stable and has been proven to work successfully as a server in many sites.

Windows 2000 Professional or Windows XP Professional

These are also suitable operating systems for the PERFECT Balance 2004 Server. They are very stable and have operated successfully as server machines in small sites.

Windows 95/NT/98/Me/XP Home

PERFECT Balance 2004 server is not supported on these operating systems. If you have any questions about this please contact our office.

UNIX or LINUX

PERFECT Balance 2004 does not support these operating systems.

MEMORY/DISK SPACE

Suggested memory and disk space requirements are as follows:

If you have an existing server with less memory/disk space PERFECT Balance 2004 is likely to run on it, but you may need to upgrade the capacity further down the track.

NETWORKING

PERFECT Balance 2004 communicates using TCP/IP. You should ensure that this network protocol is installed on both the client and server computers.

BACKUP

It is highly recommended that all your computer data including PERFECT Balance 2004 is backed up on a regular basis.

We recommend using a DVD or tape back up system that can automatically run each night. In smaller offices a large removable cartridge drive can also be used. The backup system should have at least one Gigabyte (1000 MB) capacity to allow for easy backups and expansions in the future. Backup systems are now inexpensive so they should always be a part of a business computer system.

If you have a computer administrator, or a person/organisation that supplies computers to your practice or acts as a consultant we would be happy to discuss any technical issues with them, but please note the backup of your data is your responsibility.


CLIENT SPECIFICATIONS

OPERATING SYSTEM

Our recommendation regarding Windows 95/NT/98/Me and Windows 2000/Windows XP Professional

The PERFECT Balance 2004 system will put more load on a computer than most systems. The reason is that PERFECT Balance 2004 uses a secure database environment.

Windows 95/NT/98/Me/XP Home

PERFECT Balance 2004 will not support these operating systems.

Windows 2000 Professional/Windows XP Professional

A minimum of 256 MB of memory is required. If you are purchasing new hardware 512 MB or more of memory is recommended. This will allow memory for other common legal systems.

When setting up these client machines the users need to be logged on at minimum as a power user. If they are logged on as anything but a power user or an administrator PERFECT Balance 2004 will not operate. If you have any questions regarding this please call our office.

PERFECT Balance 2004 Client is a very thin piece of software and all data is stored on the server, so disk space is not an issue on the client machines.

Windows XP Home is not supported and should not be used.



OTHER INFORMATION

SCREEN RESOLUTION

PERFECT Balance 2004 requires a minimum screen resolution of 1024x 768 and recommends the use of minimum 17" monitors. PERFECT Balance 2004 is a modern multi window application so it is capable of taking advantage of larger monitors if available.

WINDOWS 2000 SERVER WITH TERMINAL SERVICES

These are special types of server systems that are useful for running branch offices and for working remotely. PERFECT Balance 2004 will run with these systems but there are special requirements. Please contact us if you are considering either of these options.

Some people recommend the use of Terminal Services in the main office as an alternative to upgrading work station computers. We have found from experience that this never works as well as intended, despite the power of the server.

While technically possible, PERFECT Balance 2004 does do not support a configuration using Terminal Services in the main office as it is not as fast and reliable as conventional computers and substantially increases support costs.

IT CONSULTANTS

If you are in need of an IT Consultant to set up your computer system and are not sure of where to start, please contact us and we can refer you to a consultant who is familiar with the PERFECT Balance 2004 system and highly recommended.

If there are any questions about the above information then please do not hesitate to contact us. We are more than happy to discuss hardware specifications with you to ensure the installation of PERFECT Balance 2004 is as easy as possible.